Privacy policy

Dear Visitor!

 

The members of Process Solutions Group (hereinafter referred to as PS) provide the following information about the use of personal data, as well as the use of guarantees guaranteeing the security of data used.

 

We request you to read this Information very carefully. Should you have any questions or comments concerning this data processing information or the management of personal data or concerning the interpretation of the legal regulations and the rules, please contact our Data Protection Officer.

 

Under the provisions of the General Data Protection Regulation (hereinafter GDPR) on the protection of natural persons regarding the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, and of Act CXII. of 2011. on the Right of Informational Self-Determination and Freedom of Information (hereinafter: Info tv.) we herewith advise you about the management of personal data and the following guarantees will be applied when processing personal data.

 

This website is maintained by Process Solutions and operated on a server located in Hungary. Maintenance and operation of the website are governed by the laws of Hungary. Use of the website and utilizing the information available on the website is governed by the laws of Hungary and the laws of the state where the use or utilizing takes place; depending on the nature of use, the laws of other countries may also apply.

 

1.   ORGANIZATIONAL INFORMATION

 

Data Controllers

Process Solutions Ltd. (H-1134, Budapest, Váci út 33.)

Process Solutions S.R.L. (Polona 68 Business Center, Str. Polona Nr. 68-72, 2nd floor, 010505 Bucharest, District 1, Romania)

Process Solutions Sp.zo.o. (ul.Koszykowa 54 00-675 Warsaw, Poland)

Process Solutions, s.r.o. (Jugoslávská 620/29, CZ-120 00, Prague 2, Czech Republic)

Process Solutions s.r.o. (Grösslingová 4, 811 09 Bratislava, Slovakia)

Contact details

E-mail: info-psgroup@ps-bpo.com

Website: www.ps-bpo.com

 

Data Protection Officer Patrik Cseh
E-mail dpo@ps-bpo.hu
Address 1134 Budapest, Váci út 33. 6. floors

 

2.   PROCESSED PERSONAL DATA

2.01   Scope of the processed personal data (newsletter)

When signing up for a newsletter, personal information provided voluntarily by the data subject.

 

Collected personal data Purpose of data processing Lawful basis for processing Retention period
Name, position (job classification) e-mail, the preferred language for the newsletter, the newsletter type chosen by the person concerned To provide further, related, email information and news updates.

According to 5. § (1) (a) of the Info tv., and Article 6 (1) (a) of the GDPR

data subject’s consent

Until withdrawing the consent1

 

NAIH registration number: NAIH-92442/2015

 

2.02 Scope of the processed personal data  (contact form)

By filling in the contact form, personal information provided voluntarily by the data subject.

 

Collected personal data Purpose of data processing Lawful basis for processing Retention period
Name, position (job classification) e-mail, other information voluntarily provided by the interested party To contact (at the initiative of the interested party)

According to 5. § (1) (a) of the Info tv., and Article 6 (1) (a) of the GDPR

data subject’s consent

Until withdrawing the consent1

 

NAIH registration number: NAIH-92443/2015

 

2.03 Scope of the processed personal data (blog comment)

By leaving comment, personal information provided voluntarily by the data subject.

 

Collected personal data Purpose of data processing Lawful basis for processing Retention period
Name, position (job classification) e-mail, other information voluntarily provided by the interested party Storing and publicizing blog comments

According to 5. § (1) (a) of the Info tv., and Article 6 (1) (a) of the GDPR

data subject’s consent

Until withdrawing the consent1

 

NAIH registration number: NAIH-92444/2015

1 You may cancel your subscription or withdraw your consent by e-mail or by clicking on the link in the newsletter or by sending a letter to postal address.

 

3.    COOKIE NOTICE

3.01     What is cookie

Cookies used by some PS are essential for proper functioning of the site (Necessary cookies), others collect information about using the site (statistics) to make the site more convenient and more useful. Some “cookies” are temporary and disappear by closing the browser, while there are durable versions that will remain on the computer for an extended period of time.

 

3.02    Use of cookies

The purpose of using cookies is to make the website more customizable to better accommodate the visitor’s interest and needs by making it easier to use. Cookies are also designed to help future user activities and to improve the user experience. Cookies can also be used to create anonymous, aggregated statistics, so we can understand how people using our website to further improve its content and structure. No natural person can be identified from this information.

There are two types of cookies used on a website, the session cookie and the permanent cookie. The session cookie is temporary, so it only exists until the visitor leaves the website. Permanent cookies will remain on the device, but they can be manually deleted.

 

3.03   Types of cookies

a)   Anonymous visitor identifier cookie placement

An anonymous visitor identifier cookie is a file or pieces of information stored on the user’s computer (or other Internet-capable device, like smartphones or tablets) when visiting the PS website. A cookie usually contains the name of the site from which it came from, its lifetime (ie how long it will remain on the device) and its value, which is usually a random generated unique number.

b)  Necessary cookies

Necessary for the proper operation of the PS website and allows the user to navigate on a website and the use of various functionalities, for example remember steps taken and text entered on previously visited pages during the same session.

 

Cookie name Purpose Expiry
PHPSESSID Ensure the proper functioning of the website. Session

 

c)   Performance cookies

Helps to better understand how visitors interact with the website by providing information about the visited places, the time spent there, and any issues occurred, for example error messages. This helps to improve the performance of the PS website. These cookies do not identify the user. Data is collected and aggregated anonymously.

 

The website uses the following service provider:

 

Google Analytics: Detailed information on this service can be found at the following link:

https://www.google.com/analytics/terms/us.html

 

Cookie name Purpose Expiry
_utma Collect anonymous information for statistical purposes. 2 years
_utmb Session
_utmb Session
_utmt Session
_utmz 6 months

 

d)  Functionality cookies

Allows the website to remember selections made during the visit (for example username, language setting or location of the user) to be able to offer a more personalized online experience. Also allows to watch videos, play games and the use of collaboration services, such as chat rooms, blogs and forums.

Data collected by this kind of cookies may contain personal information shared by the user, for example username or profile picture. The visitor must be publicly informed what kind of data the website collects, for what purpose and who it is shared with. In case the user refuses these cookies, it may affect the usability and performance of the website and may prevent access to certain areas of the website.

e)  Targeted or advertisement cookies

These cookies are used to deliver content which more relevant for the user and for his interests. Also, it can be used to deliver targeted advertisements and to limit how many times an advertisement is shown to a user as well as to evaluate a performance of a marketing campaign on the site and to remember the websites the user already visited.

Most of these cookies following the visitors across websites by the IP address and may collect personal information about the user.

 

The website uses the following service provider:

DoubleClick

Detailed information on this service can be found at the following link:

https://www.google.com/intl/hu/policies/privacy

 

Cookie name Purpose Expiry
r/collect Marketing use Session

3.04    Cookie settings

Most browsers allow cookie settings to be changed, some of which accept cookies automatically by default, but this setting can also be changed in order to prevent the visitor from automatically accepting them for the future.

We invite our visitors to note that the purpose of cookies is to support the web site’s usability and processes and to facilitate and disable them, we cannot guarantee that the visitor will be able to fully use all features of the web site. In this case, the webpage may work differently in the browser.

 

3.05  More detailed information about cookie settings of the following browsers

 

4. INFORMATION SECURITY

Our organization is committed to data security, considering the costs of the available technology and the implementation will take them to reasonably expect action – including technical measures – that allow you to have your personal data safe (e.g. antivirus, application firewall, access / privacy rights Controlling etc.). To prevent unauthorized access or disclosure, we have set up appropriate physical, electronic, and management procedures to protect and secure collected data.

The data submitted by the Affected Person are forwarded to PS’s place of storage by SSL (Secure Socket Layer) encryption, which guarantees that the data forwarded on the internet are not accessed by third parties and cannot be altered by unauthorized persons. The status of active encrypted connection is verified by a certificate visible in the web browser when the Website is opened.

 

5.  LINKS TO OTHER WEBSITES

Our website or might contain references (links) what points to a third-party website which is out of our control. After you leave our website we are no longer responsible the content of these third-party websites, or the security and privacy of the information you enter on such websites. Please be careful and review the Privacy Statement or Privacy Policy of the website.

 

6.   AUTOMATED DECISION MAKING AND PROFILING

We will inform you that no automated decision-making or profiling will take place.

 

7.   DATA SHARED WITH

The data processing and controlling is subject to our employees who work on the operation, maintenance and updating of the website.

 

8.   DATA TRANSFER

8.01    Data Processors

We also inform you that we are working together with subcontractors and partners to fully serve our services, so the following organizations can participate in the processing of your data.

 

Data Processor Purpose of data processing Transferred personal data
Sales Autopilot Kft. Sending newsletter Used cookies (see above)
SeE Enterprise e-Solutions Kft.,
1134 Budapest, Váci út 33.
IT service pprovider Used cookies (see above)
Usernet Kft.  1033 Budapest, Hévízi út 2. web development, maintenance Used cookies (see above)

 

8.02   Data transfer to third country

Data Processor Purpose of data processing Transferred personal data Safeguard
Google Ireland Limited – Google Analytics Collecting anonym information for statistics. Used cookies (see above) Privacy Shield

 

8.03   Integrity and confidentiality

Please be informed that we process your personal data confidentially, we do not disclose them to any third party without informing you or obtaining your prior consent, or without a legal authorization. To meet data security requirements our Company –with proper organizational and technical measures- ensures fair and transparent data management, takes care of the protection and security of your personal data, particularly against unauthorized access and handling, alteration, transfer, public disclosure, destruction and incidental destruction (loss) and injuries (damages).

 

9.  COPYRIGHT

All materials contained in this website are protected by copyright, regardless of whether such rights are indicated or not. Documents, data and information available on the website are made available solely for information purposes. The contents of the website may only be used for personal purposes; use for any commercial purposes is not allowed, with the exception of the purpose of establishment of business relationship with members of the PS Group. The contents of the website may not be amended, altered or changed in any manner whatsoever without prior written consent of a member of the PS Group. Use of the information for any purposes other than allowed by these terms and conditions, including but not limited to multiplication or distribution of data published therein or copying, printing or publishing the texts or images made available therein (either in full or in part) are subject to prior written approval of PS Group.

 

The information contained in the website of PS Group may not be considered either financial, accounting, legal or tax advice. Before using any such information, it is recommended to consult the associates of PS Group.

 

10.   YOUR RIGHTS REGARDING YOUR PERSONAL DATA

You may request information at any time about your personal data we control and may request to correct, refine, delete or limit any of your data and to exercise any of the rights allowed by law.

 

10.01   Right to request information

The data subject may request information (via the contact details above, in a written form) about

  • what personal data,
  • on what legal reason,
  • for what purpose,
  • from what source,
  • for how long os controlled,
  • to who, when, on what legal basis the organization granted access of forwarded what personal information of the data subject.

10.02    Right to rectification

The data subject may request in a written form to modify any of his or her data (for example the email address might be changed at any time). The organization will fulfill the request in less than a month and will inform the data subject about the change via email.

 

10.03   Right to erasure

The data subject may request in a written form to erase any and/or all of his or her data.

The request must be refused if the organization must store the data to comply with the law. If there is no legal obligation to store the data, the organization will fulfill the request in less than a month and will inform the data subject about the change via email.

 

10.04  Right to restriction of processing

The data subject may request in a written form to restrict the processing of his or her data (by unambiguously indicating the limited nature of processing and by providing separate handling for such data). The limitation ends when the reasons indicated by the data subject makes the storage necessary.

 

10.05    Right to object

The data subject may object at any time in a written form to stop processing his or her data in case the organization would use or forward the personal data for surveying or research purposes.

 

10.06   Complaints and Remedies

You may request legal remedy regarding the processing of your personal data, you may file a complaint with the Data Protection Officer or at the supervisory authority, if you suspect that the processing of your personal data is in violation with the related legal regulation, and you may also file a petition to the court.

 

Supervisory authority (NAIH):

Nemzeti Adatvédelmi és Információszabadság Hatósága / Hungarian National Authority for Data Protection and Freedom of Information H-1125 Budapest, Szilágyi Erzsébet fasor 22/C.

Tel: +36 1 391 1400

Fax: +36 1 391 1410

Email: ugyfelszolgalat@naih.hu

 

Please note that this Notice is intended to provide you with a clear and transparent information about the processing of personal.

 

 

Dated: 25 May 2018